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Microsoft Mechanics

Microsoft's official video series for IT Pros. Watch & share valuable content and demos from the people who build it. A focus on demos, how-tos and insights for Microsoft 365, Azure, Office, Windows, Surface and quantum computing.
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Now displaying: Category: Office 365
Jan 19, 2021

Create intelligent chatbots directly in Microsoft Teams using Power Virtual Agents (PVA). We'll also show how the integration with the Bot Framework Composer lights up new capabilities for building even richer custom experiences. Jeremy Chapman is joined by Emma Archer, Principal Group Program Manager for Power Virtual Agents, who shows you how easy it is to create a new PVA bot in Teams and how to extend it with custom capabilities, leveraging the Bot Framework Composer.

With so many of us working remotely, it can be harder to get your questions answered. We’ve integrated PVA to give you an instant bot authoring canvas to build intelligent and responsive chatbots without even leaving Teams. You can build custom virtual chat experiences to engage with your team, address frequently asked questions, and save time by triaging common IT questions. And the good news is that Power Virtual Agents is included in your Teams license.

Just released to public preview is our deep integration of PVA with the Azure Bot Framework Composer.This offers richer experiences, such as adaptive dialogues that give you a way to code complex event-driven dialogues. Bots can easily switch contexts mid-conversation and then switch back, so they appear less robotic. Or use adaptive cards that give you a rich, interactive display and enable you to incorporate images and videos.

► QUICK LINKS:

00:00 - Introduction

02:03 - See an example of a chatbot

02:55 - How to build your own chatbot

04:54 - How to create a complex interaction

07:21 - Azure Bot Framework Composer

08:39 - See Bot Framework Composer in action

10:39 - How to make chatbots available within Teams

12:33 - Closing notes

► Link References:

Watch an introduction to Power Virtual Agents at https://aka.ms/PVAMechanics

To learn more go to www.powervirtualagents.microsoft.com

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.powervirtualagents.microsoft.com/

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Jan 19, 2021

Get the basics for configuring and managing Microsoft Teams. Watch this video and you'll see the prerequisites for the best Microsoft Teams experience including; planning for network capacity and deployment; org-wide tenant-level controls; as well as ways to customize Microsoft Teams for any organization. Configure Microsoft Teams as part of your install: https://config.office.com Learn more details on configuration of Office 365: https://aka.ms/OfficeITSeries Complete list of Microsoft setting and policies: https://aka.ms/SuccessWithTeams Save this link to watch the whole series on Microsoft Teams Essentials for IT: https://aka.ms/MicrosoftTeamsforIT

Jan 14, 2021

Build a consistent experience for frontline workers with Microsoft Teams updates. Take a look at the latest updates for frontline workers in Microsoft Teams. The past year has revealed a gap that exists for essential workers in terms of equal access to technology. By proactively extending the Team's platform to them, you can avoid workers finding their own potentially risky solutions.

Microsoft Teams can run on either personal devices or shared devices, it's integrated with your back office, and it's secured by design. You can also configure it to meet the specific needs of your frontline workers, their managers, or IT. Everybody benefits, and it's a consistent experience. Daniel Hidalgo, Product Manager for Microsoft Teams, joins host Jeremy Chapman to share Teams updates for:

• Frontline workers- easy sign-in, and new capability called Walkie Talkie

• Managers- new ways to manage your Teams with My Staff portal.

• IT- new policy packages, Team templates to speed up configuration, as well as new options for managing shared devices in Endpoint Manager

► QUICK LINKS:

00:00 - Introduction

02:01 - Demo: sign in, navigate the app

04:08 - Communication elements: tasks, private chats, team conversations

05:37 - Walkie Talkie

07:15 - Create unique apps using Power Apps

09:05 - My Staff manager experience

10:51 - Team templates, policy packages

12:02 - New Endpoint Manager preview features to enable shared devices

13:35 - Wrap up

► Link References: To get started, check out https://aka.ms/TeamsForFrontline

Walk through an entire power app build start to finish at https://aka.ms/PowerAppsMechanics

Build a simplified Azure AD experience called My Staff at https://MyStaff.microsoft.com

Find out more about Azure AD shared device mode at https://aka.ms/MSALdocs

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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Nov 17, 2020

Extend information protection controls beyond apps and services to device endpoints with Microsoft Endpoint Data Loss Prevention (or DLP). As more and more users work outside the traditional corporate walls, natively for managing Windows 10 devices and the new Edge browser, they can discover and protect sensitive data as it's being shared or transferred.

If a user inadvertently mislabels a file, DLP will detect sensitive information and apply corresponding restrictions to prevent data loss. Think of DLP as an extra layer of security and a defense in-depth approach before content ends up in the wrong hands, whether that data has been proactively labeled or not. Join host Jeremy Chapman, as he gives an overview of Microsoft Endpoint Data Loss Prevention, shows you the user experience, and shares how easy it is to set it all up.

► QUICK LINKS:

00:00 - Introduction

01:06 - User experience: apply endpoint DLP policies at the file system level

02:18 - How it works: doesn't slow your PC, fully cloud managed, and always up to date

03:05 - Admin experience: how to restrict printing, set up alerts, and set context

06:11 - See how to prevent specific apps from accessing protected files

06:48 - Closing notes

► Link References:

Find a script-based configuration package that you can deploy with your existing tools at https://aka.ms/EndpointDLPGuide

Learn more about EndpointDLP, and try it out for yourself at https://aka.ms/EndpointDLP

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Nov 10, 2020

Get insights into the productivity of your organization and receive tips to accelerate your digital transformation. Check out the new service Microsoft Productivity Score, now generally available. In this video, Jared Spataro, Microsoft CVP for Modern Work, joins Jeremy Chapman to demonstrate Microsoft Productivity Score and how it's used.

► QUICK LINKS:

00:00 - Intro to Microsoft Productivity Score

01:45 - Demo of what the score is and Productivity Score home

03:38 - Communication category

04:47 - Meetings category

05:25 - Content collaboration category

06:38 - Teamwork category

07:25 - Mobility category

08:32 - Network connectivity category

09:28 - Microsoft 365 Apps health category

10:00 - Endpoint analytics category

11:14 - Where to get started with Microsoft Productivity Score

Microsoft 365 and the cloud constantly evolve and deliver new capabilities at scale to meet productivity needs. Microsoft Productivity Score is a tool that gives you one place for end-to-end visibility-- including insights, peer benchmarks, and actions that you can take to help your people be more productive using the technologies and services in Microsoft 365. It's designed for anyone focused on technology adoption for their organization.

You'll find Productivity Score in the Reports section of the Microsoft 365 admin center. Anyone with report reader role or higher privileges can access Productivity Score. Here you can see your score on a percentage scale and as in the Score Breakdown, it comprises both the People Experiences and Technology Experiences.

People Experiences include the measures for how the organization is working and Technology Experiences helps you understand how technology can better assist you in optimizing productivity.

In Productivity Score, we show where you are today, the trend over the last six months, and how you compare to peers in your industry. Looking at each category you'll find:

- Communication – so you see what modes people are using to communicate;

- Meetings – to see whether your online meetings follow best practices;

- Content Collaboration – to see how well people are working together using online files;

- Teamwork – to measure whether your people are working together using shared workspaces such as Teams;

- Mobility - to show you how your people are using their devices to work flexibly wherever they are,

- Endpoint Analytics - to look at how device hardware and software contribute to productivity;

- Microsoft 365 Apps health - to see if your Office apps like Word, Excel, PowerPoint and Outlook are up-to-date and on supported servicing channels; and finally

- Network Connectivity - with tailored insights and actions to help improve connections to Microsoft cloud services

► LINK REFERENCES:

To get your productivity score and get started, go to https://aka.ms/productivityscore

For related resources, check out https://aka.ms/prodscoreresources

For more details on the time savings presented and cited in Microsoft Productivity Score, see https://aka.ms/M365TEIstudy

To see what's coming soon to Endpoint Analytics with Brad Anderson, see https://aka.ms/EndpointAnalyticsUpdates

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Nov 10, 2020

See how Microsoft Dynamics 365 Commerce supports you in the execution of your digital sales strategy with unified, intelligent, and personalized customer shopping experiences. This includes streamlining your existing supply chain and adding more resiliency. We'll show you how Dynamics 365 Commerce provides a unified experience between your organization and your customers, how it enables centralized operations, and what it takes to set it up. As a modern solution, Microsoft Dynamics 365 Commerce:

• Shows intelligent product recommendations when customers visit your eCommerce site.

• Gives customers a personalized experience by accessing their purchase history, shipping information, feedback, ratings and reviews.

• Integrates with Dynamics 365 Fraud Protection, allowing you to run risk diagnostic reports and implement rules that leverage Microsoft's adaptive AI to react to fraud.

• Comes with powerful analytics that allow your business users to review purchasing patterns across online and in-store purchases and see how specific locations are performing.

Vanessa Fournier, Dynamics 365 Group Product Manager, shows you how Dynamics 365 Commerce enables intelligent and personalized interactions across your sales channels, all while protecting against fraud and ensuring increased resiliency.

► QUICK LINKS:

00:00 - Introduction

01:53 - Components that make it possible: ERP system & Common Data Service (CDS)

02:50 - Core components: Commerce HQ & API Integration

03:23 - Key channels: Online, Point of sale, & Call center

04:26 - Leverage Customer Insights

05:00 - Your eCommerce website

06:11 - Point of Sale (POS) experiences

08:12 - Drive down costs with Fraud Protection

► Link References:

For a deeper dive on the Power Platform, and to learn more about adopting specific Dynamics 365 applications and services, check out our Dynamics 365 Essentials for IT series at https://aka.ms/Dynamics365ForIT.

Learn more about Customer Insights at https://aka.ms/MechanicsCustomerInsights.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Oct 12, 2020

Full tutorial of the end-to-end experience that makes it easier for you to communicate and work more effectively with your teams. Aya Tange, Microsoft Teams Product Manager, joins host Jeremy Chapman to walk through some of the core capabilities and highlight all the updates along the way.

Teams brings together three main experiences:

• Chat, so you can collaborate with your team

• Meetings and calling, so you can always stay connected

• Apps and automation of your everyday business workflows

We've been working around the clock to make sure you have the best experience possible, which includes optimizing the service and bringing new experiences that allow you to have a natural human connection when using Teams – whether that's joined from the office, from home, or remotely. Dive into our Quick Links to see each new update in detail:

► QUICK LINKS:

00:00 - Introduction

02:40 - Chat- call, video chat, share content, and multiple chats

03:12 - Teams- invite-only channels, thread messages, rich-text editing, and tabs

07:34 - Pre-join screen- new audio and video controls and background effects

08:54 - Dynamic view- adjusts to prioritize what's most important

09:45 - Large gallery view- supports up to 49 people

10:04 - Together mode- brings your Team into one virtual shared space

10:57 - AI capabilities- will remove distracting background noise

11:29 - Live captions- see who is speaking

12:09 - Live transcription- see the full transcript accessible in the meeting chat

13:30 - Manage tasks- new unified view to track everything you need to do

► Link References:

Watch our seven-part Teams series at https://aka.ms/MicrosoftTeamsforIT.

See how to have multiple copies of Microsoft Teams open https://aka.ms/wfhmechanics.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Oct 6, 2020

eep your users and data safe wherever they're working from, take a tour of all the recent upcoming updates for Microsoft 365 admins. As people work remotely or in hybrid work environments, potentially on unmanaged devices or less trusted networks, information protection is more important than ever. We’ve created a simple environment for everybody — from end-users to administrators, in a way where the data is secure and able to be accessed from any device, in any location. Jeff Teper, Microsoft 365 CVP, joins Jeremy Chapman to discuss how his team is helping make the lives of our admins easier.

► Flag Locations:

Discover the locations in Microsoft Teams and SharePoint where your most sensitive information is generated and stored, so you can holistically apply these labels at that site or team level.

► Endpoint DLP:

Configure rules to detect and take actions at the file system level and manage Windows devices, so you can protect your files if they're moved from the cloud to a local device.

► Split tunneling:

To get best optimal performance, connect the user to the nearest Azure Front Door with a new service called Network Connection Insights found in the M365 Admin Center.

► Migration Tools:

On-Prem File Servers require VPN connectivity for remote work. Moving these files to the cloud can help the VPN saturation, get you to the cloud even faster, and ultimately allow you to take advantage of everything in Microsoft 365.

QUICK LINKS:

00:00 - Introduction

00:36 - What's easier for admins now?

01:49 - Apply labels at site or team level

06:06 - DLP to enforce responsible sharing policies

07:26 - Endpoint DLP

09:38 - Split Tunneling

11:17 - Migration Tools

Link References:

Find out more about security controls at https://aka.ms/securityinM365.

To learn more about migration, go to https://aka.ms/MigrateToM365.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Oct 5, 2020

Go on a tour of Windows Virtual Desktop (WVD), and see all the latest updates. If you're new to WVD, it's a desktop and app virtualization service hosted in Azure, and it’s more popular than ever with the global acceleration of people working remotely. Kam VedBrat, Partner Group Program Manager for Windows Virtual Desktop, joins host Jeremy Chapman to show how they’ve been accelerating efforts to improve elasticity, simplify deployment and management, and optimize latency for customers all over the world.

► Updates include:

• Microsoft Teams A/V redirect: improves latency and reduces CPU usage, which lowers costs

• QuickStart: streamlines the setup experience, and makes deployment easier

• Service Monitoring: a dashboard with all the essential KPIs to monitor user experience and performance

• Policy management and security configuration: Windows 10 Enterprise multi-session support is coming to Microsoft Endpoint Manager for hybrid AAD joined VMs

• MSIX App Attach: you can have a slim virtual desktop image and customize the apps that are available for each user

► QUICK LINKS:

00:00 - Introduction

00:17 - WVD Progress

02:12 - Microsoft Teams A/V redirect

03:07 - QuickStart

04:07 - Service Monitoring

05:49 - Policy Management

07:18 - MSIX App Attach

09:04 - How to Lower Costs

► Link References:

The new WVD QuickStart can deploy a full WVD environment for you with the click of a button at https://aka.ms./WVDQuickStart.

Learn how to scale your VM's and find guidance on setting up the scaling tool at https://aka.ms/wvdautoscale.

Check out our updated learning path for WVD, and walk through the new setup and management processes at https://aka.ms/LearnWVD.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Oct 1, 2020

The latest updates for endpoint and app management, to enable secure remote work experiences from wherever your users are. Due to the pandemic, “work from everywhere” is the new normal. Common tasks like hardware procurement and provisioning, and help desk are radically different when users and IT teams aren’t coming into the office. People have quickly realized not all of their hardware is up to the task of enabling work from everywhere. Brad Anderson, Microsoft 365 CVP, joins host Jeremy Chapman to walk through the latest updates.

► Windows Autopilot: Dropship devices directly to your users – whether that is a work or home address. We recently added support for co-management to Autopilot. Apps you’ve been managing from Configuration Manager can now easily be deployed as part of the Autopilot process.

► Tenant attach: You get a unified list of devices and don’t need to choose between one tool or the other. This is a huge update and simplification on enabling customers to attach the Microsoft 365 Cloud to their ConfigMgr deployment.

► ADMX Templates: We keep these up-to-date with not only the latest Windows policies, but all of the policy settings you need to manage Microsoft 365, the Edge browser, Office 2016 – which manages everything Office 2016 and newer, as well as your Office 365 apps and OneDrive policies. Now with the Office and Edge ADMX settings in there and up-to-date, it’s not just more control for non-domain-joined PCs, but a huge time saver.

► Protection in Edge: We are building more Microsoft Endpoint Manager controls into Edge, and we’ll be able to ensure the data never leaves the browser or the storage locations that you have approved. Policy management is happening directly from Edge at the app layer. This protection is now baked into Edge, which expands data loss protection to unmanaged devices.

► QUICK LINKS:

00:00 - Introduction

02:28 - Windows Autopilot

03:43 - Tenant attach

06:01 - ADMX Templates

08:59 - Protection in Edge

11:32 - Endpoint analytics

14:01 - Microsoft Tunnel

15:19 - Microsoft Defender for Endpoint

► Link References:

Watch our 3-part series on Edge and Search at https://aka.ms/EdgeforIT.

Get started with everything we saw in Microsoft Endpoint Manager by going to https://endpoint.microsoft.com.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

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Sep 28, 2020

Walk through Microsoft Teams Rooms setup, admin configurations, and getting your in-room consoles connected. Microsoft Teams Room combines a digital workspace for Microsoft Teams with dedicated Microsoft certified devices to enable first class meeting experiences, whether you're joining remotely or from in the room. Hardware options are available that range from simple integrated sound bars with a streamlined set of components, to larger systems that include multiple microphones, speakers, cameras and displays.

Join Jeremy Chapman as he focuses on the setup and configuration of a medium-sized room connecting to Microsoft 365 base services using Azure Active Directory authentication.

► Quick Links:

01:03 - Start with our in-room configuration.

02:38 - Move on to the Service Configuration in Microsoft 365.

04:35 - Walk through a setup for connecting Microsoft Teams using cloud-based authentication.

05:20 - Dive into a few optional configurations to tailor the system to your needs.

► Link References:

To make sure your access to Microsoft 365 is set up correctly, you can reference https://aka.ms/m365PortsnIPs.

For detailed guidance in additional configuration options, check out https://aka.ms/MTRdocs.

Stay tuned to our playlist at https://aka.ms/MechanicsMTR.

► If you are unfamiliar with Microsoft Mechanics We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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Sep 28, 2020

Take a tour of Microsoft Teams Rooms; a solution that combines the digital workspace of Microsoft Teams with dedicated Microsoft certified devices. Jeremy Chapman shares how Microsoft Teams Rooms not only simplifies your meeting experience, but provides an integrated meeting solution to reshape team collaboration in your organization with a reliable experience for everyone. He’ll cover options based on how people collaborate in your meeting spaces and the size of your rooms, as well as the key steps to set up a Teams Room for your organization, with the security and enterprise management you would expect from Microsoft.

Microsoft Teams Rooms provide a rich immersive experience with powerful audio/visual capabilities wherever you are. Unfortunately, only a small percentage of meeting rooms are equipped with audio/visual capabilities. As flexible working becomes the new normal, it's important to make sure that the meeting collaboration experience doesn't suffer while some of us join from the office, and others remotely.

Teams Rooms is designed to give all meeting participants an inclusive and reliable experience:

• Cameras can frame the room and zoom into the active speaker.

• Audio devices are designed to ensure people's voices are clear and intelligible.

• Raise your hand to indicate you'd like to speak.

• Follow along with real time A.I. enabled live captions.

• A central console gives you full control over the meeting.

• Use an analog white board or take advantage of the Microsoft Whiteboard app.

► Link References: Find audio/visual devices from our certified hardware partners that meet your space and budget needs at https://aka.ms/TeamsDevices.

To learn more about Teams Rooms check out https://aka.ms/TeamsRooms.

► If you are unfamiliar with Microsoft Mechanics. We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

• Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

• Follow us on Twitter: https://twitter.com/MSFTMechanics

• Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

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Aug 26, 2020

Take a hands-on tour to experience the security, compatibility, and manageability of the new Microsoft Edge. Edge is based on Chromium and designed to be the best browser for business. Our host, Jeremy Chapman, shows you what sets it apart from other browsers.

QUICK LINKS:

00:23 - Security

06:23 - Compatibility

12:14 - Manageability

Security Edge helps protect your network and devices from malicious attacks and prevents unauthorized access and leaks of corporate data.

Microsoft Defender SmartScreen provides an early warning system.

Microsoft Defender Application Guard takes process isolation to another level.

Compatibility

Microsoft Edge is compatible with both the modern and legacy web.

Internet Explorer mode ensures you can use legacy functionality. Configure Enterprise Mode to determine how and where sites will be rendered.

Manageability

Consider your update management or servicing options for Microsoft Edge.

As an internal developer, or as a pilot user, test new releases and set channel priority.

Side-by-side installation is recommended for testing and validating capabilities early on while managing risk.

Link References:

Download and install the Enterprise Mode Site List Manager at https://aka.ms.EMSLM.

To get policy templates, head over to https://aka.ms/edgeenterprise.

Check out our full playlist for Microsoft Edge at https://aka.ms/EdgeforIT.

If you are unfamiliar with Microsoft Mechanics, we are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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Aug 26, 2020

Build a more resilient supply chain with Dynamics 365 Supply Chain Management (SCM). Now more than ever, it's critical to have real-time insights into supply chain factors. Dynamics 365 SCM gives you those insights by providing unified operations across areas like warehousing, planning and transportation. We've also built intelligence on that integrated foundation to provide insights so you can identify issues and keep fulfilling orders, even in today's fast changing environment. Vanessa Fournier, Senior Product Manager for Dynamics 365, shows you what it takes to set up these agile and responsive operations using Microsoft Dynamics 365 Supply Chain Management.

Supply Chain Management is part of the larger Dynamics 365 family of apps and is focused on operations. It comprises a broad range of functionality, covering all the areas of your supply chain, to help provide solutions to operational challenges now and in the future. It includes:

• Product information management

• Planning

• Inventory and logistics

• Asset management

Dynamics 365 SCM provides a powerful alternative to disparate systems with one application that handles all of their functionality. It supports your business with intelligent insights and the tools to respond, it integrates with your existing backend systems from your logistics system to your HR system through the Microsoft Power Platform, and it lets you build your own custom experiences.

Link References:

To see the connectors available for SCM, go to https://aka.ms/SupplyChainConnectors.

Check out our Dynamics 365 Essentials for IT series to learn more about how to adopt specific Dynamics 365 applications and services at https://aka.ms/Dynamics365forIT.

If you are unfamiliar with Microsoft Mechanics, we are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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Aug 19, 2020

Want to build a 360 degree view of your customers? Take a tour of Dynamics 365 Customer Insights to see what it is, how to set it up, and how to get predictive recommended actions with Azure Synapse. Jeremy Chapman is joined by Satish Thomas, Director of Program Management and a leader on Customer Insights.

Customer Insights was built to harness a fundamental change that's happening in the world today. Customer data is essentially coming from everywhere: a customer service call, a website visit, a purchase made. This data can be harmonized and leveraged by organizations to deliver personalized experiences and, over the long term, build trust with customers.

Find out how Customer Insights does the hard part for you:

• Ingests data from disparate sources

• Recommends attributes to merge

• Reconciles conflicting data

• Builds a deep understanding of the customer

• Enables you to use AI on top of customer data

Plus, with the combined power of Customer Insights and Azure Synapse, you can perform limitless analytics and create your own custom machine learning models and apply them, so you can answer specific questions relevant for your business.

Get started with a free trial at https://aka.ms/TriCI

To learn more about how to integrate and build on Customer Insights go to https://aka.ms/CIdoc

If you are unfamiliar with Microsoft Mechanics, we are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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Aug 18, 2020

The security and threat landscape has changed with more of us working from home. Attackers are getting more sophisticated in both luring victims and hiding automated commands. Equally, the protections from your on-premises network perimeter and firewall don't always apply when your users are away from the office, using personal devices, or if you've had to free up capacity on your VPN to avoid saturation.

In this episode, we catch up with David Weston, Microsoft Hacker in Chief, once again to see live malware campaigns, COVID-19 themed phishing attempts, connecting non-compliant devices to managed resources -- along with the controls you can put in place to both block unwanted attacks and investigate/remediate post breach.

We'll look at policy controls in Microsoft Intune and Group Policy in Windows 10, plus how you can use Microsoft Secure Score to assess where your organization is today and plan for the controls to increase your security posture in the future. The good news is that as you increase your protections for people working from home, these additive controls will make your defenses even stronger once users come back to the office.

Find out more on:

• How to protect yourself using Microsoft Secure Score

• Improvement actions to detect and prevent obfuscated scripts with Microsoft Defender Advanced Threat Protection

• Network protection

• How you can use Microsoft Endpoint Manager to get your machine to a compliant state, so you can connect to resources and get work done

• New capabilities to Secure Score that are related to planning or tracking your progress against your security goals over time

Microsoft Secure Score (authenticated portal): https://aka.ms/SecureScore

Attack Surface Reduction GUIDs: https://aka.ms/FindASRGUIDs

Dave's previous show from Microsoft Ignite: https://aka.ms/StoppingRealAttacks

If you are unfamiliar with Microsoft Mechanics, we are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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#workingremotely #Security #Microsoft

Jul 20, 2020

In this working from home tip, we'll show you how to change default Outlook meeting length in the desktop app to give others - and yourself - a little time between meetings. By default, meetings in Outlook are set to 30 minutes, but did you know you can set them to end earlier – as a default when creating future meetings? You can. And we'll show you how to end meetings 5 or more minutes early for everything you schedule in the future.

Note that this setting also roams and will be the default in Outlook on the web once you make this change.

For more tips like this, check out the working remotely playlist at https://aka.ms/WFHMechanics 

Jul 14, 2020

Get time back on your busy schedule with new AI-powered productivity capabilities lighting up with Cortana and Microsoft 365.

Discover three enterprise-ready experiences including a new daily Briefing email to help you start your day on track, Play My Emails in Outlook for iOS to help you triage emails in a voice-forward way, and the revamped Cortana in Windows10 with the new chat-based UI.

These Cortana experiences are delivered using services that fully comply with Office365’s enterprise-level privacy, security and compliance commitments, and are enabled by default.

Links: Explore what’s new with Cortana in Microsoft 365: https://Aka.ms/CortanaUpdatesMay2020

Learn how Cortana handles your data: https://aka.ms/CortanaAdminGuide.

Read details on each experience:

https://aka.ms/BriefingEmail

https://aka.ms/PlayMyEmails

https://aka.ms/CortanaInWindows

If you are unfamiliar with Microsoft Mechanics, we are Microsofts' official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

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#Cortana #Microsoft365 #Outlook #Office365 #Windows10

Jul 13, 2020

Get a hands-on tour of Microsoft Search, a tailored experience to search for information in your organization. You can easily find people, files, org charts, sites, and answers to common questions. See how it works, how to set it up quickly, and the advanced capabilities to help your users find the information they need to get work done.

Watch the step-by-step for setting Microsoft Edge prerequisites at https://aka.ms/EdgeforIT

Provision the Chrome browser extension. Download it at https://aka.ms/SearchMSI

To learn more about Microsoft Search, check out https://aka.ms/microsoftsearch 

Jun 30, 2020

Check out the new and upcoming capabilities in Microsoft Teams. As more and more of us are working remotely, Teams has become the go-to app for digital collaboration, online meetings, and the unified canvas to deliver powerful integrated app experiences.

Here's what we'll show you:

• Expanded view of participants from 4 to 9 of the most recently active.

• Raise Hand feature allows you to get the attention of others in a meeting.

• New pre-join meeting experience lets you dial in your settings and background effects prior to joining a meeting.

• Pop-out windows for meetings, chats, and apps coming soon to Teams.

• Microsoft Lists brings the power of lists and related workflow automation into Teams as an integrated app experience.

• Developer and admin experiences get better with the Visual Studio extension for Microsoft Teams and simplified publishing flow from Power Apps into Microsoft Teams.

Learn more about Microsoft Lists at https://aka.ms/MicrosoftLists

For a comprehensive roundup of all the new capabilities in Microsoft Teams, check out https://aka.ms/Teams2020Updates

If you are unfamiliar with Microsoft Mechanics, we are Microsofts' official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

#Microsoft #MicrosoftTeams #Collaboration #PowerApps

Jun 24, 2020

See the admin-focused updates to Windows Virtual Desktop for the first half of 2020. Starting with the brand new Windows Virtual Desktop admin center, we'll show you the new integrated processes for creating host pools, managing apps, workspaces, and users - without dependencies on PowerShell scripting. The new experiences are also integrated with Azure Monitor and Log Analytics for performance tracking and Azure Automation for auto-scaling.

To help meet the needs of remote workers, the recent updates to our managed Windows Virtual Desktop service will provide a more efficient, productive, and secure approach to desktop virtualization.

Get the PowerShell script Windows Virtual Desktop autoscaling here at https://aka.ms/WVDautoscaling

Watch the Windows Virtual Desktop virtual event on-demand at https://aka.ms/WVDVirtualEvent

For more info on Windows Virtual Desktop and how to set it up, see our full playlist at https://aka.ms/wvdplaylist 

Jun 24, 2020

Brad Anderson, Microsoft 365 CVP, introduces updates to help IT better support secure remote work. He covers the growth in Microsoft Teams during this unprecedented time and its pivotal role in today’s work environment. Brad demonstrates updates to Microsoft Endpoint Manager and Configuration Manager 2002 with tenant attach, the new Company Portal app, improved macOS management, and more.

You'll also see the new Windows Virtual Desktop admin experience, with improvements in provisioning, app and user management, plus global expansion and more robust scaling automation with Azure Automation.

Finally, you'll get an early look at the new Microsoft Productivity Score, which gives you insights that transform how work gets done - across collaboration, mobility, communication, endpoint analytics, and network connectivity.

Guides for deploying Microsoft Teams at scale can be found at https://aka.ms/MicrosoftTeamsforIT

Try the new Endpoint Manager portal yourself, it can be found at https://endpoint.microsoft.com

To see what's new about Productivity Score, check out https://aka.ms/ProductivityScoreBlog

To learn more and find additional news for IT, check out https://aka.ms/AprilITNews 

Apr 28, 2020

Get a hands-on tour of how to deploy Microsoft Edge to your devices. Learn about Edge package options for automated installation, how to deploy Edge to Windows PCs using MECM (Microsoft Endpoint Configuration Manager), and steps to ensure all managed devices, including your phones and Macs, are provisioned with Edge.

The new Microsoft Edge is based on Chromium and is compatible with both modern web standards, as well as your existing browser-based apps. Through a built-in IE Mode, you can browse Internet Explorer-dependent applications and sites without leaving the context of Edge. As expected, Edge brings enterprise-ready security, privacy and manageability controls. All this makes Microsoft Edge the best browser for business across PC, Mac and mobile devices.

MSI-based packages found at: https://aka.ms/edgeenterprise More info on Edge Channels: http://aka.ms/EdgeChannels Full playlist for Microsoft Edge and Microsoft Search: http://aka.ms/EdgeforIT

Mar 10, 2020

Get tools and tips to save time as an IT Admin as you validate, communicate and scale your Teams rollout.

Microsoft Teams represents a fundamental shift in the way people communicate and collaborate. Don’t wait to think about user adoption until after you have deployed Teams. Having a plan for user adoption needs to go hand-in-hand with your planning for technical readiness. We’ve gathered the learnings from thousands of organizations that have deployed Teams, to give you guidance and tips so your deployment is a success.

If you’re new to this series or want to learn more about Microsoft Teams, check out our complete playlist at https://aka.ms/MicrosoftTeamsforIT to discover:

• How to enable and configure Microsoft Teams

• The available security and compliance controls

• Upgrading from Skype for Business to Teams

Get Microsoft 365 learning pathway templates at: https://aka.ms/m365LP

For additional technical resources go to: https://aka.ms/TeamsAdoption

For training go to: https://aka.ms/TeamsLiveTraining 

Mar 5, 2020

See the steps an admin must take to move from Skype for Business to Microsoft Teams. Online or on-premises.

This video takes you through the mechanics of the upgrade options, built-in services you’ll want to know about before you start, and explains the steps you’ll take for:

1. Skype for Business Online with Enterprise Voice to Teams if you have a Microsoft Calling Plan

2. Skype for Business Online with Enterprise Voice using Cloud Connector Edition or Direct Routing

3. Skype for Business Server with or without Enterprise Voice

Bulk action PowerShell commands shown in the video:

#Enumerate all Teams Only users $TOUsers = get-csonlineuser | Where-Object TeamsUpgradeEffectiveMode -eq "TeamsOnly" | select-object UserPrincipalName

#Migrate those users' meetings to Teams foreach ($TOUsers in $TOUsers) {Start-CsExMeetingMigration -Identity $TOUsers.UserPrincipalName -TargetMeetingType Teams -Confirm:$false}

#Get a summary of progress Get-CsMeetingMigrationStatus -SummaryOnly

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