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Microsoft Mechanics Podcast

Why, how & when to use current and upcoming Microsoft tech for IT implementers, developers and tech enthusiasts. Hosted by Microsoft Director Jeremy Chapman and his colleagues. An official Microsoft video series.
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Now displaying: Category: Office 365
Jun 17, 2021

See how Microsoft Viva Insights delivers data-driven privacy, protected insights, and recommended actions to help individuals and teams improve productivity and wellbeing. Engineering leader, Kamal Janardhan, joins Jeremy Chapman for a deep dive and a view of your options for configuration.

If you're new to Microsoft Viva, it comprises four modules that deliver new employee experiences across knowledge, communications, learning, and insights, all in the context of your work. These leverage the foundational technologies of Microsoft 365, Microsoft Graph and AI to deliver a modern employee experience platform.

With hybrid work at home and in the office as the new normal, Viva Insights gives individuals, managers, and leaders the insight to develop healthier work habits and a better work environment. It is an intelligent experience designed to leverage MyAnalytics, Workplace Analytics, and Exchange Online to deliver insights that recommend actions to help prioritize well-being and productivity.

As an individual: Get personalized reminders to book focus time or to take regular mental breaks. Integration with Headspace brings in guided meditations to help relax your mind.

As a manager and a leader: Get granular visibility into work patterns to detect trends like burnout. Stay more connected with your team and minimize attrition.

► QUICK LINKS:
00:00 - Introduction
00:54 - What is Viva Insights?
02:52 - Individual user experience
07:43 - Configuration
08:40 - Manager & leader experience
09:42 - Org leader experience
10:43 - Customization
11:40 - Privacy
12:26 - Wrap up

► Link References:
Learn more about Viva Insights at https://aka.ms/VivaInsights
For more on configuration, go to https://aka.ms/SetVivaInsights
Watch our Essentials episode at https://aka.ms/VivaEssentials
Check out the rest of our series for Microsoft Viva at https://aka.ms/VivaMechanics

► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.
Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1
Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog
Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website

► Keep getting this insider knowledge, join us on social:
Follow us on Twitter: https://twitter.com/MSFTMechanics
Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/
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Jun 7, 2021

Go deeper on Microsoft Viva Learning, a central place for individuals and teams to discover personal learning content and build skills within the flow of everyday work. Swati Jhawar, Principal Program Manager for Microsoft Viva, joins Jeremy Chapman to share options for setup, learning content curation, and integration with your existing learning management system.

Microsoft Viva has four modules (Connections, Insights, Topics & Learning) that deliver new employee experiences in the context of their work. Viva leverages the foundational technologies of Microsoft 365, Microsoft Graph and AI to deliver a modern employee experience platform.

With Viva Learning, you have a center for personalized skill development that offers a unique social experience where learning content is available in the flow of work. It recommends and manages the progress of key trainings all from one place and is built on top of SharePoint, Microsoft Search, Microsoft Teams, Microsoft Graph, and Substrate.

► QUICK LINKS:

00:00 - Introduction
01:00 - What is Viva Learning?
02:35 - See the personal learning experience
04:46 - How to share content
06:40 - Content within Teams app and others
08:04 - Setup for admins
09:03 - How to configure required training
10:14 - What’s next for Viva Learning?
10:46 - Wrap up

► Link References:

Watch our Essentials episode at https://aka.ms/VivaEssentials
Build out your SharePoint site with a step-by-step guide at https://aka.ms/SPVivaLearning
For the latest news and updates go to https://aka.ms/vivalearning
Check out the rest of our series for Microsoft Viva at https://aka.ms/VivaMechanics

► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1
Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog
Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website

► Keep getting this insider knowledge, join us on social:

Follow us on Twitter: https://twitter.com/MSFTMechanics
Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/
Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Jun 1, 2021

Take a look at new project management options from Microsoft, and how they meet your project needs. From integrated experiences with Microsoft Teams using Project for the web, all the way to Project Operations in Dynamics 365 to support the delivery of project-based services with seamless integration into your ERP system, and manage all phases of your projects.

We've set out to take our mature project management engine with Microsoft Project, and make project management more accessible to everyone in your organization. George Bullock, joins host Jeremy Chapman, to share project management options for sophisticated projects.

Project for the web

Now use it within the context of Microsoft Teams.
Easy to create and manage projects — see completed tasks, track progress, and modify details
Contacts are in Teams, natively, right in your directory service.

Dynamics 365 Project Operations

Project for the web capabilities are embedded within, so core project planning and resource management is the same.
Expanded set of capabilities across sales management and project accounting.
Easily manage your entire project life cycle, from planning to billing and finance.

► QUICK LINKS:

00:00 - Introduction
02:32 - Project for the web in Teams
04:30 - How to manage a more sophisticated project
06:06 - Project Operations in Dynamics 365
08:46 - Billing capabilities
09:33 - Finance capabilities
09:59 - Set up: Project for the web
10:47 - Set up: Project Operations
11:27 - Wrap up

► Link References:
For more on how to set up Project for the web, go to https://aka.ms/ProjectMechanics
Request a trial for Dynamics 365 Project Operations at https://aka.ms/ProjectOperationsTrial
Try Project for the web at https://aka.ms/TryProjectNow

► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1
Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog
Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website

► Keep getting this insider knowledge, join us on social:

Follow us on Twitter: https://twitter.com/MSFTMechanics
Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/
Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

May 24, 2021

Take a look at the new Microsoft Viva Connections, part of your Microsoft 365 subscription, that provides a curated, company branded experience in the context of the apps used every day, like Microsoft Teams. Adam Harmetz, lead engineer, joins host Jeremy Chapman to walk through the user experience, how to set it up, and options for personalizing information sharing by role.

If you're new to Microsoft Viva, it comprises four modules that deliver new employee experiences across knowledge, communications, resources, learning and insights. These leverage the foundational technologies of Microsoft 365, Microsoft Graph, and AI to deliver a modern employee experience platform.

Viva Connections is specifically about boosting employee engagement. This spans everyone in your organization, from everyday users, specific groups in departments, to frontline workers. It expands on your SharePoint home site and newsfeed and is designed to offer a destination that delivers personalized news, conversations, and commonly used resources.

► QUICK LINKS:

00:00 - Introduction
01:45 - Desktop UX
02:24 - Web UX
03:32 - How to set it up through PowerShell
05:54 - Mobile UX
07:26 - How to build adaptive cards
09:40 - Audience targeting
10:34 - How to get started
11:15 - Wrap up

► Link References:

To get started and find PowerShell scripts, go to https://aka.ms/VivaConnectionsPSBlog

Watch our Essentials episode at https://aka.ms/VivaEssentials

Set up Global Nav in your SharePoint Homesite at https://aka.ms/SetupGlobalNav

Watch the rest of our series on Microsoft Viva at https://aka.ms/VivaMechanics

► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog

Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website

► Keep getting this insider knowledge, join us on social:

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

May 17, 2021

Take a deep dive on Microsoft Viva Topics, which uses AI to organize information into accessible knowledge within the apps and services you use every day. Walk through the admin experience for setup, as well as the controls available to publish and curate topic pages and ensure content accuracy. CJ Tan, Lead Program Manager, joins host Jeremy Chapman to cover the overall experience for users, knowledge managers, and admins.

If you're new to Microsoft Viva, it comprises four modules that deliver new employee experiences across knowledge, communications, resources, learning and insights. These leverage the foundational technologies of Microsoft 365, Microsoft Graph, and AI to deliver a modern employee experience platform.

Viva Topics builds a system that transforms information into knowledge and actively delivers it to you in the context of your work. As many of us are working remotely or in more hybrid office environments, it can be harder to stay informed. With Topics, we connect you to the knowledge and the people closest to it.

► QUICK LINKS:

00:00 - Introduction

01:45 - See how Topics works

03:46 - AI behind the scenes

04:57 - Knowledge manager experience

07:47 - User experience

09:25 - Admin experience- how to set it up

10:58 - Protect sensitive information

12:01 - Scope who can contribute

13:37 - Manually create topics immediately

► Link References:

Watch our Essentials episode at https://aka.ms/VivaEssentials

Find additional tutorials and guidance at https://aka.ms/vivatopics

► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog

Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website

► Keep getting this insider knowledge, join us on social:

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/

May 10, 2021

Tour Microsoft Viva, the new employee experience platform that connects learning, insights, resources, and communication. Viva is a unique set of curated and AI enriched experiences built on top of and integrated with the foundational services of Microsoft 365. Join Jeremy Chapman as he shares Viva’s capabilities, the underlying tech, and your core options for enabling and configuring Microsoft Viva as a team leader or admin.

Microsoft Viva’s 4 core modules:

Viva Topics - builds a knowledge system for your organization

Viva Connections - boosts employee engagement

Viva Learning - creates a central hub to discover learning content and build new skills

Viva Insights - recommends actions to help improve productivity and wellbeing

As an employee:

Get more time to focus and recharge – no matter where you’re working from.

Connect with others, stay informed and engaged.

Accelerate learning new skills, and balance your time at work.

At an organizational level:

Boost morale and retention and the overall success of your organization.

Foster a new culture of support for employees, so even when not physically together with colleagues, they feel connected to collective goals.

Employees can easily leverage the knowledge and connections of their work community to get things done and feel invested in their career growth.

► QUICK LINKS:

00:00 - Introduction

01:13 - Viva Topics

01:54 - Viva Connections

02:21 - Viva Learning

02:56 - Viva Insights

03:38 - Implementing Viva

04:18 - Upcoming highlights

05:49 - Privacy and security

06:50 - Platform extensibility

08:21 - Wrap Up

► Link References:

For deep dives on all the Viva modules, go to https://aka.ms/VivaMechanics

Learn more at https://aka.ms/Viva

► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog

Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website

► Keep getting this insider knowledge, join us on social:

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Apr 26, 2021

Need to share a video with AUDIO during a Microsoft Teams meeting? What used to only be possible in Windows is now also possible in MacOS!

In this work from home tip, Jeremy Chapman from the Microsoft 365 team will show you how to "Include Computer Sound" while sharing your desktop or app windows using a Mac or PC. At the time of release, this is a Public Preview feature in Microsoft Teams for MacOS, so we'll also show how to get that enabled if you don't see the options demonstrated.

► QUICK LINKS:

00:00 - Introduction

00:34 - Demo in Teams to Include Computer Sound

01:40 - Demo of Including Computer Sound after sharing desktop

02:20 - What to do if you don't see the Include Computer Sound options

02:56 - Enabling Preview Features in the Teams Admin Center

03:21 - Closing remarks

► Link References:

Find more shows in our work from home series at https://aka.ms/WFHmechanics

Mar 29, 2021

Do you wish you could take better notes during meetings or classes held on Microsoft Teams? Jeremy Chapman from the Microsoft 365 team demonstrates a new way to automate the process.

Now in Microsoft Teams, keeping detailed notes for your meetings just got easier, with in-context and automated meeting transcripts using the brand-new and AI-driven speech-to-text transcription capability built into Teams.

Once started, you can watch meeting transcription happen in real time. When the meeting is over, the transcript with speaker attribution is available to all meeting participants directly in the meeting's chat. So everyone in the meeting can easily get to it and know what each person said.

► QUICK LINKS:

00:00 - Introduction

00:23 - Meeting notes capability in Microsoft Teams

01:00 - Automated meeting transcription demo

02:13 - Finding the meeting transcript after the meeting

02:55 - Comparison with automatic captions in Microsoft Stream

03:21 - Enabling meeting transcription for Teams admins

03:37 - Closing remarks

► Link References:

Find more shows in our work from home series at https://aka.ms/WFHmechanics

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics/ct-p/MicrosoftMechanics

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Mar 22, 2021

If you’ve ever wondered how news anchors or public speakers can stay on point and present their topics in a crisp and concise way, within a limited timeframe, chances are they are using a teleprompter.

In today’s work from home tip, Jeremy Chapman from the Microsoft 365 team will show you how you can use Microsoft Word to easily convert any document into something that works perfectly as a teleprompter, then we’ll show you how to use Microsoft Teams as a way to project this teleprompter screen to a remote presenter or a second device like a phone screen.

► QUICK LINKS:

00:00 - Introduction

00:51 - Converting a Word document for teleprompter use

03:00 - Positioning the prompter screen for eye contact to the camera

03:54 - Using a Microsoft Teams meeting on a phone to send the prompter screen

04:52 - Using the Microsoft Teams web app to join a second meeting to view the prompter for in-person or remote co-presenters

05:41 - Closing remarks

► Jeremy's camera and prompter setup:

Sony A7 II camera with F1.8 55mm lens

Elgato Cam Link 4k USB 3.0 HDMI capture device

Padcaster Parrot Teleprompter Kit

Microsoft Surface Dial to scroll prompter text

Feelworld FW568 5.5 inch 1080p HDMI Camera Field Monitor

Shure MV7 microphone

Blue Compass microphone boom arm

► Link References:

Use Microsoft Teams on the web to join a second meeting for sharing the teleprompter feed at https://teams.microsoft.com

Find more shows in our work from home series at https://aka.ms/WFHmechanics

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/

Mar 16, 2021

Set up a proactive and always-on service organization with Dynamics 365, from self–service automated actions using intelligent and conversational chatbots and IoT, to high touch customer agent and frontline technician support. Expert Deanna Sparks joins host Jeremy Chapman to share how to combine automation, intelligence and live personnel engagement to take customer support to the next level.

Build a better customer support experience:

• Provide intelligent, proactive and automated self-service

• Issue resolution through conversational IVA

• IVA supports intelligent routing using AI models to escalate customer service requests to field technicians

• Connect to experienced front-line workers through Remote Assist

► QUICK LINKS:

00:00 - Introduction

01:56 - Self-service

03:40 - How to ensure quality of customer experience

06:03 - Field technician’s experience: Field service mobile app

07:16 - Remote assist

07:50 - Self service IVA setup

08:52 - Voice control setup

09:50 - Phone number setup

10:52 - Smart assist setup

11:55 - Field technician setup

12:48 - Wrap up

► Link References:

Watch our Dynamics 365 series with Vanessa Fournier at https://aka.ms/Dynamics365forIT

Set up the Dynamics 365 modules and configure Dynamics 365 with Azure IoT at https://aka.ms/DynamicsAlwaysConnected

Check out our shows on PVA creation at https://aka.ms/PVAmechanics

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Mar 5, 2021

Host webinars directly from the Microsoft Teams environment, and offer unique attendee experiences that help tailor the event to participants' needs. Teams is now one single and familiar tool for all your meeting types. Online meetings can be extended to webinars and scale out to a significantly larger audience. As a Teams user, there is no additional expertise required to set up a Team's webinar. It's a rich, interactive, and engaging experience for both presenters and attendees, combining voice, chat, video, and of course, live reactions.

Troy Batterberry, Microsoft Teams Vice-President, joins host Jeremy Chapman to show you the set up experience before the event, the presenter and attendee experience during the event, and the organizer experience after the event.

Set Up Experience: Easy and customizable. Just hit dropdown menus and select. Host up to a thousand people with full interactivity. If a meeting exceeds one thousand, tens of thousands more participants can join seamlessly using a View Only experience.

Presenter & Attendee Experience:

PowerPoint Presenter View — Establish better eye contact and connection with the audience.

Presenter Mode — Overlay yourself on content, so your attendees feel as if you're speaking directly to them.

Promote attendees to speaker — Allow your audience to interact. Give your attendees an engaging experience, and still stay in control of your event.

Post Event Experience:

See who attended, and how long they joined. Export data from your webinar to build your own custom reports.

► QUICK LINKS:

00:00 - Introduction

01:09 - Audience size

01:47 - Set up experience

03:12 - Attendee experience

04:25 - Presenter View

05:13 - Presenter Mode

06:11 - Promote attendees to speaker

07:02 - Post event experience

07:23 - Wrap up

► Link References:

Try it out for yourself at https://aka.ms/teams_virtual_events

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Mar 3, 2021

Take a deep dive on the recent and upcoming updates in Microsoft 365, including new files experiences across OneDrive and Microsoft 365, new admin controls, and the brand new employee experience platform, Microsoft Viva. With more of us working remotely, we're reliant on being able to securely work on files and content. Microsoft 365 VP, Omar Shahine, joins Jeremy Chapman to share how the newest Microsoft 365 updates help people and organizations to stay connected and secure.

Shared Channels in Teams:

Be part of multiple organizations without having to switch between accounts.

Keep existing team structures, and create new chair channels within those teams.

Lists:

Define custom lists and manage which templates are available to people based on their job role.

Hit milestones on time and automate alerts using rules in Teams. Make editing more efficient with rich text editing capabilities.

OneDrive & SharePoint: Store all your files in a location everyone can access. New team members automatically gain or lose access when they join or leave.

Stream video player: All your meeting recordings in one place. Catch up quickly on calls you missed by searching the transcript.

Microsoft Viva: Search results come to you: Hover over a word or click on it to get more info on a topic page.

Viva Topics: Questions are answered automatically. The more it learns, the richer the content gets on the topic page.

Viva Connections: Unique experiences with personalized news and announcements tailored to your role and location.

For Admins: Unified SharePoint and OneDrive means more consistency with shared controls and reports.

Better reporting for file sync.

Connect common issues and efficiently reach out to your users.

► QUICK LINKS: 00:00 - Introduction

01:17 - Shared Channels in Teams

04:52 - Lists

07:07 - OneDrive & SharePoint

09:51 - Microsoft Viva

12:40 - New for admins

13:49 - Wrap up

► Link References:

For more information about Microsoft Viva, go to https://aka.ms/viva

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Jan 19, 2021

Create intelligent chatbots directly in Microsoft Teams using Power Virtual Agents (PVA). We'll also show how the integration with the Bot Framework Composer lights up new capabilities for building even richer custom experiences. Jeremy Chapman is joined by Emma Archer, Principal Group Program Manager for Power Virtual Agents, who shows you how easy it is to create a new PVA bot in Teams and how to extend it with custom capabilities, leveraging the Bot Framework Composer.

With so many of us working remotely, it can be harder to get your questions answered. We’ve integrated PVA to give you an instant bot authoring canvas to build intelligent and responsive chatbots without even leaving Teams. You can build custom virtual chat experiences to engage with your team, address frequently asked questions, and save time by triaging common IT questions. And the good news is that Power Virtual Agents is included in your Teams license.

Just released to public preview is our deep integration of PVA with the Azure Bot Framework Composer.This offers richer experiences, such as adaptive dialogues that give you a way to code complex event-driven dialogues. Bots can easily switch contexts mid-conversation and then switch back, so they appear less robotic. Or use adaptive cards that give you a rich, interactive display and enable you to incorporate images and videos.

► QUICK LINKS:

00:00 - Introduction

02:03 - See an example of a chatbot

02:55 - How to build your own chatbot

04:54 - How to create a complex interaction

07:21 - Azure Bot Framework Composer

08:39 - See Bot Framework Composer in action

10:39 - How to make chatbots available within Teams

12:33 - Closing notes

► Link References:

Watch an introduction to Power Virtual Agents at https://aka.ms/PVAMechanics

To learn more go to www.powervirtualagents.microsoft.com

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.powervirtualagents.microsoft.com/

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

Follow us on Facebook: https://facebook.com/microsoftmechanics/ 

Jan 19, 2021

Get the basics for configuring and managing Microsoft Teams. Watch this video and you'll see the prerequisites for the best Microsoft Teams experience including; planning for network capacity and deployment; org-wide tenant-level controls; as well as ways to customize Microsoft Teams for any organization. Configure Microsoft Teams as part of your install: https://config.office.com Learn more details on configuration of Office 365: https://aka.ms/OfficeITSeries Complete list of Microsoft setting and policies: https://aka.ms/SuccessWithTeams Save this link to watch the whole series on Microsoft Teams Essentials for IT: https://aka.ms/MicrosoftTeamsforIT

Jan 14, 2021

Build a consistent experience for frontline workers with Microsoft Teams updates. Take a look at the latest updates for frontline workers in Microsoft Teams. The past year has revealed a gap that exists for essential workers in terms of equal access to technology. By proactively extending the Team's platform to them, you can avoid workers finding their own potentially risky solutions.

Microsoft Teams can run on either personal devices or shared devices, it's integrated with your back office, and it's secured by design. You can also configure it to meet the specific needs of your frontline workers, their managers, or IT. Everybody benefits, and it's a consistent experience. Daniel Hidalgo, Product Manager for Microsoft Teams, joins host Jeremy Chapman to share Teams updates for:

• Frontline workers- easy sign-in, and new capability called Walkie Talkie

• Managers- new ways to manage your Teams with My Staff portal.

• IT- new policy packages, Team templates to speed up configuration, as well as new options for managing shared devices in Endpoint Manager

► QUICK LINKS:

00:00 - Introduction

02:01 - Demo: sign in, navigate the app

04:08 - Communication elements: tasks, private chats, team conversations

05:37 - Walkie Talkie

07:15 - Create unique apps using Power Apps

09:05 - My Staff manager experience

10:51 - Team templates, policy packages

12:02 - New Endpoint Manager preview features to enable shared devices

13:35 - Wrap up

► Link References: To get started, check out https://aka.ms/TeamsForFrontline

Walk through an entire power app build start to finish at https://aka.ms/PowerAppsMechanics

Build a simplified Azure AD experience called My Staff at https://MyStaff.microsoft.com

Find out more about Azure AD shared device mode at https://aka.ms/MSALdocs

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

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Nov 17, 2020

Extend information protection controls beyond apps and services to device endpoints with Microsoft Endpoint Data Loss Prevention (or DLP). As more and more users work outside the traditional corporate walls, natively for managing Windows 10 devices and the new Edge browser, they can discover and protect sensitive data as it's being shared or transferred.

If a user inadvertently mislabels a file, DLP will detect sensitive information and apply corresponding restrictions to prevent data loss. Think of DLP as an extra layer of security and a defense in-depth approach before content ends up in the wrong hands, whether that data has been proactively labeled or not. Join host Jeremy Chapman, as he gives an overview of Microsoft Endpoint Data Loss Prevention, shows you the user experience, and shares how easy it is to set it all up.

► QUICK LINKS:

00:00 - Introduction

01:06 - User experience: apply endpoint DLP policies at the file system level

02:18 - How it works: doesn't slow your PC, fully cloud managed, and always up to date

03:05 - Admin experience: how to restrict printing, set up alerts, and set context

06:11 - See how to prevent specific apps from accessing protected files

06:48 - Closing notes

► Link References:

Find a script-based configuration package that you can deploy with your existing tools at https://aka.ms/EndpointDLPGuide

Learn more about EndpointDLP, and try it out for yourself at https://aka.ms/EndpointDLP

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Nov 10, 2020

Get insights into the productivity of your organization and receive tips to accelerate your digital transformation. Check out the new service Microsoft Productivity Score, now generally available. In this video, Jared Spataro, Microsoft CVP for Modern Work, joins Jeremy Chapman to demonstrate Microsoft Productivity Score and how it's used.

► QUICK LINKS:

00:00 - Intro to Microsoft Productivity Score

01:45 - Demo of what the score is and Productivity Score home

03:38 - Communication category

04:47 - Meetings category

05:25 - Content collaboration category

06:38 - Teamwork category

07:25 - Mobility category

08:32 - Network connectivity category

09:28 - Microsoft 365 Apps health category

10:00 - Endpoint analytics category

11:14 - Where to get started with Microsoft Productivity Score

Microsoft 365 and the cloud constantly evolve and deliver new capabilities at scale to meet productivity needs. Microsoft Productivity Score is a tool that gives you one place for end-to-end visibility-- including insights, peer benchmarks, and actions that you can take to help your people be more productive using the technologies and services in Microsoft 365. It's designed for anyone focused on technology adoption for their organization.

You'll find Productivity Score in the Reports section of the Microsoft 365 admin center. Anyone with report reader role or higher privileges can access Productivity Score. Here you can see your score on a percentage scale and as in the Score Breakdown, it comprises both the People Experiences and Technology Experiences.

People Experiences include the measures for how the organization is working and Technology Experiences helps you understand how technology can better assist you in optimizing productivity.

In Productivity Score, we show where you are today, the trend over the last six months, and how you compare to peers in your industry. Looking at each category you'll find:

- Communication – so you see what modes people are using to communicate;

- Meetings – to see whether your online meetings follow best practices;

- Content Collaboration – to see how well people are working together using online files;

- Teamwork – to measure whether your people are working together using shared workspaces such as Teams;

- Mobility - to show you how your people are using their devices to work flexibly wherever they are,

- Endpoint Analytics - to look at how device hardware and software contribute to productivity;

- Microsoft 365 Apps health - to see if your Office apps like Word, Excel, PowerPoint and Outlook are up-to-date and on supported servicing channels; and finally

- Network Connectivity - with tailored insights and actions to help improve connections to Microsoft cloud services

► LINK REFERENCES:

To get your productivity score and get started, go to https://aka.ms/productivityscore

For related resources, check out https://aka.ms/prodscoreresources

For more details on the time savings presented and cited in Microsoft Productivity Score, see https://aka.ms/M365TEIstudy

To see what's coming soon to Endpoint Analytics with Brad Anderson, see https://aka.ms/EndpointAnalyticsUpdates

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Nov 10, 2020

See how Microsoft Dynamics 365 Commerce supports you in the execution of your digital sales strategy with unified, intelligent, and personalized customer shopping experiences. This includes streamlining your existing supply chain and adding more resiliency. We'll show you how Dynamics 365 Commerce provides a unified experience between your organization and your customers, how it enables centralized operations, and what it takes to set it up. As a modern solution, Microsoft Dynamics 365 Commerce:

• Shows intelligent product recommendations when customers visit your eCommerce site.

• Gives customers a personalized experience by accessing their purchase history, shipping information, feedback, ratings and reviews.

• Integrates with Dynamics 365 Fraud Protection, allowing you to run risk diagnostic reports and implement rules that leverage Microsoft's adaptive AI to react to fraud.

• Comes with powerful analytics that allow your business users to review purchasing patterns across online and in-store purchases and see how specific locations are performing.

Vanessa Fournier, Dynamics 365 Group Product Manager, shows you how Dynamics 365 Commerce enables intelligent and personalized interactions across your sales channels, all while protecting against fraud and ensuring increased resiliency.

► QUICK LINKS:

00:00 - Introduction

01:53 - Components that make it possible: ERP system & Common Data Service (CDS)

02:50 - Core components: Commerce HQ & API Integration

03:23 - Key channels: Online, Point of sale, & Call center

04:26 - Leverage Customer Insights

05:00 - Your eCommerce website

06:11 - Point of Sale (POS) experiences

08:12 - Drive down costs with Fraud Protection

► Link References:

For a deeper dive on the Power Platform, and to learn more about adopting specific Dynamics 365 applications and services, check out our Dynamics 365 Essentials for IT series at https://aka.ms/Dynamics365ForIT.

Learn more about Customer Insights at https://aka.ms/MechanicsCustomerInsights.

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Oct 12, 2020

Full tutorial of the end-to-end experience that makes it easier for you to communicate and work more effectively with your teams. Aya Tange, Microsoft Teams Product Manager, joins host Jeremy Chapman to walk through some of the core capabilities and highlight all the updates along the way.

Teams brings together three main experiences:

• Chat, so you can collaborate with your team

• Meetings and calling, so you can always stay connected

• Apps and automation of your everyday business workflows

We've been working around the clock to make sure you have the best experience possible, which includes optimizing the service and bringing new experiences that allow you to have a natural human connection when using Teams – whether that's joined from the office, from home, or remotely. Dive into our Quick Links to see each new update in detail:

► QUICK LINKS:

00:00 - Introduction

02:40 - Chat- call, video chat, share content, and multiple chats

03:12 - Teams- invite-only channels, thread messages, rich-text editing, and tabs

07:34 - Pre-join screen- new audio and video controls and background effects

08:54 - Dynamic view- adjusts to prioritize what's most important

09:45 - Large gallery view- supports up to 49 people

10:04 - Together mode- brings your Team into one virtual shared space

10:57 - AI capabilities- will remove distracting background noise

11:29 - Live captions- see who is speaking

12:09 - Live transcription- see the full transcript accessible in the meeting chat

13:30 - Manage tasks- new unified view to track everything you need to do

► Link References:

Watch our seven-part Teams series at https://aka.ms/MicrosoftTeamsforIT.

See how to have multiple copies of Microsoft Teams open https://aka.ms/wfhmechanics.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

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Oct 6, 2020

eep your users and data safe wherever they're working from, take a tour of all the recent upcoming updates for Microsoft 365 admins. As people work remotely or in hybrid work environments, potentially on unmanaged devices or less trusted networks, information protection is more important than ever. We’ve created a simple environment for everybody — from end-users to administrators, in a way where the data is secure and able to be accessed from any device, in any location. Jeff Teper, Microsoft 365 CVP, joins Jeremy Chapman to discuss how his team is helping make the lives of our admins easier.

► Flag Locations:

Discover the locations in Microsoft Teams and SharePoint where your most sensitive information is generated and stored, so you can holistically apply these labels at that site or team level.

► Endpoint DLP:

Configure rules to detect and take actions at the file system level and manage Windows devices, so you can protect your files if they're moved from the cloud to a local device.

► Split tunneling:

To get best optimal performance, connect the user to the nearest Azure Front Door with a new service called Network Connection Insights found in the M365 Admin Center.

► Migration Tools:

On-Prem File Servers require VPN connectivity for remote work. Moving these files to the cloud can help the VPN saturation, get you to the cloud even faster, and ultimately allow you to take advantage of everything in Microsoft 365.

QUICK LINKS:

00:00 - Introduction

00:36 - What's easier for admins now?

01:49 - Apply labels at site or team level

06:06 - DLP to enforce responsible sharing policies

07:26 - Endpoint DLP

09:38 - Split Tunneling

11:17 - Migration Tools

Link References:

Find out more about security controls at https://aka.ms/securityinM365.

To learn more about migration, go to https://aka.ms/MigrateToM365.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

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Oct 5, 2020

Go on a tour of Windows Virtual Desktop (WVD), and see all the latest updates. If you're new to WVD, it's a desktop and app virtualization service hosted in Azure, and it’s more popular than ever with the global acceleration of people working remotely. Kam VedBrat, Partner Group Program Manager for Windows Virtual Desktop, joins host Jeremy Chapman to show how they’ve been accelerating efforts to improve elasticity, simplify deployment and management, and optimize latency for customers all over the world.

► Updates include:

• Microsoft Teams A/V redirect: improves latency and reduces CPU usage, which lowers costs

• QuickStart: streamlines the setup experience, and makes deployment easier

• Service Monitoring: a dashboard with all the essential KPIs to monitor user experience and performance

• Policy management and security configuration: Windows 10 Enterprise multi-session support is coming to Microsoft Endpoint Manager for hybrid AAD joined VMs

• MSIX App Attach: you can have a slim virtual desktop image and customize the apps that are available for each user

► QUICK LINKS:

00:00 - Introduction

00:17 - WVD Progress

02:12 - Microsoft Teams A/V redirect

03:07 - QuickStart

04:07 - Service Monitoring

05:49 - Policy Management

07:18 - MSIX App Attach

09:04 - How to Lower Costs

► Link References:

The new WVD QuickStart can deploy a full WVD environment for you with the click of a button at https://aka.ms./WVDQuickStart.

Learn how to scale your VM's and find guidance on setting up the scaling tool at https://aka.ms/wvdautoscale.

Check out our updated learning path for WVD, and walk through the new setup and management processes at https://aka.ms/LearnWVD.

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Oct 1, 2020

The latest updates for endpoint and app management, to enable secure remote work experiences from wherever your users are. Due to the pandemic, “work from everywhere” is the new normal. Common tasks like hardware procurement and provisioning, and help desk are radically different when users and IT teams aren’t coming into the office. People have quickly realized not all of their hardware is up to the task of enabling work from everywhere. Brad Anderson, Microsoft 365 CVP, joins host Jeremy Chapman to walk through the latest updates.

► Windows Autopilot: Dropship devices directly to your users – whether that is a work or home address. We recently added support for co-management to Autopilot. Apps you’ve been managing from Configuration Manager can now easily be deployed as part of the Autopilot process.

► Tenant attach: You get a unified list of devices and don’t need to choose between one tool or the other. This is a huge update and simplification on enabling customers to attach the Microsoft 365 Cloud to their ConfigMgr deployment.

► ADMX Templates: We keep these up-to-date with not only the latest Windows policies, but all of the policy settings you need to manage Microsoft 365, the Edge browser, Office 2016 – which manages everything Office 2016 and newer, as well as your Office 365 apps and OneDrive policies. Now with the Office and Edge ADMX settings in there and up-to-date, it’s not just more control for non-domain-joined PCs, but a huge time saver.

► Protection in Edge: We are building more Microsoft Endpoint Manager controls into Edge, and we’ll be able to ensure the data never leaves the browser or the storage locations that you have approved. Policy management is happening directly from Edge at the app layer. This protection is now baked into Edge, which expands data loss protection to unmanaged devices.

► QUICK LINKS:

00:00 - Introduction

02:28 - Windows Autopilot

03:43 - Tenant attach

06:01 - ADMX Templates

08:59 - Protection in Edge

11:32 - Endpoint analytics

14:01 - Microsoft Tunnel

15:19 - Microsoft Defender for Endpoint

► Link References:

Watch our 3-part series on Edge and Search at https://aka.ms/EdgeforIT.

Get started with everything we saw in Microsoft Endpoint Manager by going to https://endpoint.microsoft.com.

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Sep 28, 2020

Walk through Microsoft Teams Rooms setup, admin configurations, and getting your in-room consoles connected. Microsoft Teams Room combines a digital workspace for Microsoft Teams with dedicated Microsoft certified devices to enable first class meeting experiences, whether you're joining remotely or from in the room. Hardware options are available that range from simple integrated sound bars with a streamlined set of components, to larger systems that include multiple microphones, speakers, cameras and displays.

Join Jeremy Chapman as he focuses on the setup and configuration of a medium-sized room connecting to Microsoft 365 base services using Azure Active Directory authentication.

► Quick Links:

01:03 - Start with our in-room configuration.

02:38 - Move on to the Service Configuration in Microsoft 365.

04:35 - Walk through a setup for connecting Microsoft Teams using cloud-based authentication.

05:20 - Dive into a few optional configurations to tailor the system to your needs.

► Link References:

To make sure your access to Microsoft 365 is set up correctly, you can reference https://aka.ms/m365PortsnIPs.

For detailed guidance in additional configuration options, check out https://aka.ms/MTRdocs.

Stay tuned to our playlist at https://aka.ms/MechanicsMTR.

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Sep 28, 2020

Take a tour of Microsoft Teams Rooms; a solution that combines the digital workspace of Microsoft Teams with dedicated Microsoft certified devices. Jeremy Chapman shares how Microsoft Teams Rooms not only simplifies your meeting experience, but provides an integrated meeting solution to reshape team collaboration in your organization with a reliable experience for everyone. He’ll cover options based on how people collaborate in your meeting spaces and the size of your rooms, as well as the key steps to set up a Teams Room for your organization, with the security and enterprise management you would expect from Microsoft.

Microsoft Teams Rooms provide a rich immersive experience with powerful audio/visual capabilities wherever you are. Unfortunately, only a small percentage of meeting rooms are equipped with audio/visual capabilities. As flexible working becomes the new normal, it's important to make sure that the meeting collaboration experience doesn't suffer while some of us join from the office, and others remotely.

Teams Rooms is designed to give all meeting participants an inclusive and reliable experience:

• Cameras can frame the room and zoom into the active speaker.

• Audio devices are designed to ensure people's voices are clear and intelligible.

• Raise your hand to indicate you'd like to speak.

• Follow along with real time A.I. enabled live captions.

• A central console gives you full control over the meeting.

• Use an analog white board or take advantage of the Microsoft Whiteboard app.

► Link References: Find audio/visual devices from our certified hardware partners that meet your space and budget needs at https://aka.ms/TeamsDevices.

To learn more about Teams Rooms check out https://aka.ms/TeamsRooms.

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Aug 26, 2020

Take a hands-on tour to experience the security, compatibility, and manageability of the new Microsoft Edge. Edge is based on Chromium and designed to be the best browser for business. Our host, Jeremy Chapman, shows you what sets it apart from other browsers.

QUICK LINKS:

00:23 - Security

06:23 - Compatibility

12:14 - Manageability

Security Edge helps protect your network and devices from malicious attacks and prevents unauthorized access and leaks of corporate data.

Microsoft Defender SmartScreen provides an early warning system.

Microsoft Defender Application Guard takes process isolation to another level.

Compatibility

Microsoft Edge is compatible with both the modern and legacy web.

Internet Explorer mode ensures you can use legacy functionality. Configure Enterprise Mode to determine how and where sites will be rendered.

Manageability

Consider your update management or servicing options for Microsoft Edge.

As an internal developer, or as a pilot user, test new releases and set channel priority.

Side-by-side installation is recommended for testing and validating capabilities early on while managing risk.

Link References:

Download and install the Enterprise Mode Site List Manager at https://aka.ms.EMSLM.

To get policy templates, head over to https://aka.ms/edgeenterprise.

Check out our full playlist for Microsoft Edge at https://aka.ms/EdgeforIT.

If you are unfamiliar with Microsoft Mechanics, we are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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