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Jul 24, 2023

Stop workflow interruptions by continually switching between your organization and guest tenants in Microsoft Teams. Use shared channels in Microsoft Teams to seamlessly work with external organizations while staying in your home tenant.

Shared channels can include a core team, internal members outside of your team, and invited external participants outside of your organization. Once created, it provides a shared workspace as a secure and more efficient means for transparent and open collaboration. It’s a seamless way to bring everyone together as part of an extended team. Importantly, Microsoft Entra cross-tenant access controls are used to establish trust. Users are securely authenticated and authorized on the backend, with channel access based on their individually scoped permissions.

Jeremy Chapman, Microsoft 365 Director, walks through how it works for Teams users, the admin steps for your tenant and your partner's tenant to set everything up, and how to create and manage shared channels in Microsoft Teams.


00:00 - Introduction: What are shared channels?

01:45 - End user experience

03:12 - Set up shared channels in Microsoft Teams

04:18 - Set up in Microsoft Entra portal

06:36 - Create a shared channel as a Teams user

08:24 - Wrap up

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