Mar 16, 2021

Set up a proactive and always-on service organization with Dynamics 365, from self–service automated actions using intelligent and conversational chatbots and IoT, to high touch customer agent and frontline technician support. Expert Deanna Sparks joins host Jeremy Chapman to share how to combine automation,...

Mar 5, 2021

Host webinars directly from the Microsoft Teams environment, and offer unique attendee experiences that help tailor the event to participants' needs. Teams is now one single and familiar tool for all your meeting types. Online meetings can be extended to webinars and scale out to a significantly larger audience. As a...

Mar 3, 2021

Take a deep dive on the recent and upcoming updates in Microsoft 365, including new files experiences across OneDrive and Microsoft 365, new admin controls, and the brand new employee experience platform, Microsoft Viva. With more of us working remotely, we're reliant on being able to securely work on files and...

Jan 19, 2021

Create intelligent chatbots directly in Microsoft Teams using Power Virtual Agents (PVA). We'll also show how the integration with the Bot Framework Composer lights up new capabilities for building even richer custom experiences. Jeremy Chapman is joined by Emma Archer, Principal Group Program Manager for Power...

Jan 19, 2021

Get the basics for configuring and managing Microsoft Teams. Watch this video and you'll see the prerequisites for the best Microsoft Teams experience including; planning for network capacity and deployment; org-wide tenant-level controls; as well as ways to customize Microsoft Teams for any organization. Configure...