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Microsoft Mechanics Podcast

Why, how & when to use current and upcoming Microsoft tech for IT implementers, developers and tech enthusiasts. Hosted by Microsoft Director Jeremy Chapman and his colleagues. An official Microsoft video series.
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Now displaying: November, 2020
Nov 17, 2020

Extend information protection controls beyond apps and services to device endpoints with Microsoft Endpoint Data Loss Prevention (or DLP). As more and more users work outside the traditional corporate walls, natively for managing Windows 10 devices and the new Edge browser, they can discover and protect sensitive data as it's being shared or transferred.

If a user inadvertently mislabels a file, DLP will detect sensitive information and apply corresponding restrictions to prevent data loss. Think of DLP as an extra layer of security and a defense in-depth approach before content ends up in the wrong hands, whether that data has been proactively labeled or not. Join host Jeremy Chapman, as he gives an overview of Microsoft Endpoint Data Loss Prevention, shows you the user experience, and shares how easy it is to set it all up.

► QUICK LINKS:

00:00 - Introduction

01:06 - User experience: apply endpoint DLP policies at the file system level

02:18 - How it works: doesn't slow your PC, fully cloud managed, and always up to date

03:05 - Admin experience: how to restrict printing, set up alerts, and set context

06:11 - See how to prevent specific apps from accessing protected files

06:48 - Closing notes

► Link References:

Find a script-based configuration package that you can deploy with your existing tools at https://aka.ms/EndpointDLPGuide

Learn more about EndpointDLP, and try it out for yourself at https://aka.ms/EndpointDLP

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

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Nov 10, 2020

Get insights into the productivity of your organization and receive tips to accelerate your digital transformation. Check out the new service Microsoft Productivity Score, now generally available. In this video, Jared Spataro, Microsoft CVP for Modern Work, joins Jeremy Chapman to demonstrate Microsoft Productivity Score and how it's used.

► QUICK LINKS:

00:00 - Intro to Microsoft Productivity Score

01:45 - Demo of what the score is and Productivity Score home

03:38 - Communication category

04:47 - Meetings category

05:25 - Content collaboration category

06:38 - Teamwork category

07:25 - Mobility category

08:32 - Network connectivity category

09:28 - Microsoft 365 Apps health category

10:00 - Endpoint analytics category

11:14 - Where to get started with Microsoft Productivity Score

Microsoft 365 and the cloud constantly evolve and deliver new capabilities at scale to meet productivity needs. Microsoft Productivity Score is a tool that gives you one place for end-to-end visibility-- including insights, peer benchmarks, and actions that you can take to help your people be more productive using the technologies and services in Microsoft 365. It's designed for anyone focused on technology adoption for their organization.

You'll find Productivity Score in the Reports section of the Microsoft 365 admin center. Anyone with report reader role or higher privileges can access Productivity Score. Here you can see your score on a percentage scale and as in the Score Breakdown, it comprises both the People Experiences and Technology Experiences.

People Experiences include the measures for how the organization is working and Technology Experiences helps you understand how technology can better assist you in optimizing productivity.

In Productivity Score, we show where you are today, the trend over the last six months, and how you compare to peers in your industry. Looking at each category you'll find:

- Communication – so you see what modes people are using to communicate;

- Meetings – to see whether your online meetings follow best practices;

- Content Collaboration – to see how well people are working together using online files;

- Teamwork – to measure whether your people are working together using shared workspaces such as Teams;

- Mobility - to show you how your people are using their devices to work flexibly wherever they are,

- Endpoint Analytics - to look at how device hardware and software contribute to productivity;

- Microsoft 365 Apps health - to see if your Office apps like Word, Excel, PowerPoint and Outlook are up-to-date and on supported servicing channels; and finally

- Network Connectivity - with tailored insights and actions to help improve connections to Microsoft cloud services

► LINK REFERENCES:

To get your productivity score and get started, go to https://aka.ms/productivityscore

For related resources, check out https://aka.ms/prodscoreresources

For more details on the time savings presented and cited in Microsoft Productivity Score, see https://aka.ms/M365TEIstudy

To see what's coming soon to Endpoint Analytics with Brad Anderson, see https://aka.ms/EndpointAnalyticsUpdates

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

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Nov 10, 2020

See how Microsoft Dynamics 365 Commerce supports you in the execution of your digital sales strategy with unified, intelligent, and personalized customer shopping experiences. This includes streamlining your existing supply chain and adding more resiliency. We'll show you how Dynamics 365 Commerce provides a unified experience between your organization and your customers, how it enables centralized operations, and what it takes to set it up. As a modern solution, Microsoft Dynamics 365 Commerce:

• Shows intelligent product recommendations when customers visit your eCommerce site.

• Gives customers a personalized experience by accessing their purchase history, shipping information, feedback, ratings and reviews.

• Integrates with Dynamics 365 Fraud Protection, allowing you to run risk diagnostic reports and implement rules that leverage Microsoft's adaptive AI to react to fraud.

• Comes with powerful analytics that allow your business users to review purchasing patterns across online and in-store purchases and see how specific locations are performing.

Vanessa Fournier, Dynamics 365 Group Product Manager, shows you how Dynamics 365 Commerce enables intelligent and personalized interactions across your sales channels, all while protecting against fraud and ensuring increased resiliency.

► QUICK LINKS:

00:00 - Introduction

01:53 - Components that make it possible: ERP system & Common Data Service (CDS)

02:50 - Core components: Commerce HQ & API Integration

03:23 - Key channels: Online, Point of sale, & Call center

04:26 - Leverage Customer Insights

05:00 - Your eCommerce website

06:11 - Point of Sale (POS) experiences

08:12 - Drive down costs with Fraud Protection

► Link References:

For a deeper dive on the Power Platform, and to learn more about adopting specific Dynamics 365 applications and services, check out our Dynamics 365 Essentials for IT series at https://aka.ms/Dynamics365ForIT.

Learn more about Customer Insights at https://aka.ms/MechanicsCustomerInsights.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

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Nov 2, 2020

Establish an always-on and connected customer and field service approach with Dynamics 365. Vanessa Fournier, Group Product Manager for Dynamics 365, explains how you can use the Dynamics 365 Customer Service and Field Service apps and supporting capabilities to connect with customers wherever they are, as well as how you can add automated support using virtual agents and IoT devices to augment your customer service support infrastructure.

Microsoft Dynamics 365 Customer Service provides you with digital tools such as self-service sites, communities, and chatbots, as well as IoT integration for remote detection and service. All of this makes service faster and more convenient for your customers. Dynamics 365 Customer Service also empowers your customer service personnel with the information they need and enables them to interact with customers all via one interface. Then, Dynamics 365 Field Service matches field service technicians with the appropriate job tasks while supporting them with the ability to talk with remote experts to resolve problems while they're onsite.

► QUICK LINKS:

00:00 - Intro

01:39 - Find out the components that make all of this possible.

02:46 - Learn how Chatbots are an efficient way to enable customer self-service.

03:32 - See how to surface information about IoT devices.

04:00 - How to evaluate cases for continuous improvement.

04:57 - See what it looks like to implement always-on service.

► Link References:

For more on Power Virtual Agents, watch our recent show at https://aka.ms/MechanicsPVA.

Learn about configuring channels at https://aka.ms/D365ChannelConfig.

Watch all of our Dynamics 365 Essentials for IT episodes at https://aka.ms/Dynamics365forIT.

Keep checking back with our "Dynamics 365 Essentials for IT" series to learn more about adopting Dynamics 365 applications and services within your organization, and for a deeper dive on the Power Platform.

Unfamiliar with Microsoft Mechanics, we are Microsoft’s official video series for IT? You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

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Nov 2, 2020

Options for very low latency networking with Azure Edge Zones. It brings Azure's global network fabric into local metro area data centers, provided by Microsoft or with mobile carriers, and onto 5G and 4G LTE networks, so your processing power is local to your users. Edge Zones is a turnkey solution for running your own private mobile network with dedicated bandwidth managed by Azure. Join Matt McSpirit, Microsoft Azure’s Senior Product Manager, for an overview of Azure Edge Zones and the three main options available to you for very low latency networking:

• Azure Edge Zones

Allows you to deploy apps and services and your IoT device infrastructure to a Metro Azure Data Center, close to where your users are. In the same way you're used to pulling your apps and services to a region in Azure, you can now deploy them to available Azure Edge Zones.

• Azure Edge Zones with Carrier

You can deploy your apps and services to a Carrier Hosted Edge Zone. The goal of this approach is to ensure that as your code runs in Azure Edge Zones with Carriers, it's only a single hop from the mobile 5G or 4G network of your users. Because your apps and services can be deployed locally across the carriers edge network, they can remain close to the users and their devices at all times, greatly reducing app response times to deliver superior user experiences. •

 Azure Private Edge Zones

Great if you want to connect to manage your IoT devices, or establish dedicated networking and compute scenarios like smart warehousing and more. With Azure Private Edge Zones, you can build and deploy your own Private Mobile Network.

► QUICK LINKS:

00:00 - Introduction

01:39 - Azure Edge Zones

02:08 - Azure Edge Zones with Carrier

03:43 - Azure Private Edge Zones

04:30 - Building block approach

06:14 - Attabotics: Real world example of Azure Private Edge Zones

07:00 - What role does 5G play?

► Link References:

• To try out Azure Zones for yourself, sign up at https://aka.ms/EdgeZones.

• Learn more about Edge Zones and see the current list of partners by visiting https://aka.ms/AboutAEZ.

• Find latency solutions at https://aka.ms/LowLatencyComputing.

Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft.

Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1

Follow us on Twitter: https://twitter.com/MSFTMechanics

Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/

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